311

The City of Cupertino is excited to provide residents with improved access to issue reporting and other helpful city information. Through Cupertino 311, residents are able to report issues in their community to the City to address such as graffiti, potholes, and more.

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For a police, fire, medical, or other emergency, call 911 immediately.

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311 Categories

Construction

  1. Commercial construction
    • Construction related traffic issues
    • Construction noise/hours
    • Other
  2. Residential construction
    • Construction related traffic issues
    • Construction noise / hours
    • Construction without a permit
    • Fence construction
    • Schedule building inspection
    • Other

Roadways

  1. Debris in roadway
  2. Pothole
  3. Asphalt/concrete improvements
  4. Streetlight concern
  5. Traffic
    • Crossing guard
    • Signals
    • Street signs and markings
      • Sign down or missing
      • Sign damaged or leaning
      • New sign request
      • Marking paint faded
      • Other
    • Enforcement
    • Other
  6. Illegal dumping
  7. Parking permit

Stormwater

  1. Drain obstruction
  2. Drainage standing water
  3. Drainage other
  4. Flooding
  5. Pollutant discharge

Street Sweeping Concern

No Subcategory

Landscape / Tree Issue

  1. Private issue
    • Dead tree
    • Tree removal
    • Weeds/property maintenance
    • Vegetation obstructing sidewalk
    • Other
  2. Public issue
    1. Tree concern among public walkway
      • Trim tree
      • Plant tree
      • Dead tree
      • Other
    2. Vegetation concern among public walkway

Concrete, Sidewalk, Curb and Gutter

No Subcategory

Parks and Recreation

  1. Park and sport field issues
    • Drinking fountain
    • Tree/landscaping
    • Lighting
    • Playground
    • Irrigation
    • Restroom
    • Sports field
    • Fence
    • Graffiti
    • After hours activity
    • Other
  2. City facility issue
    • Park and recreation facility and picnic rentals
    • Sports field reservations
    • Park and recreation programs
    • Parks and recreation community events

Graffiti

  1. Graffiti on private property
  2. Graffiti on public property
    • City park
    • City building
    • Roadway
    • Freeway off or on ramp, soundwall
    • Other

Trash

  1. Illegal dumping
    • Illegal dumping on public property
    • Illegal dumping on private property
  2. Abandoned shopping cart
  3. Garbage, recycling, compost
  4. Commercial improper handling of storage of garbage or recycling
  5. Dumpster/debris box requests
  6. Household hazardous waste
  7. Trash cans out in public view over 24 hours
  8. Exterior storage of trash and debris
  9. Other

Property Use Concerns

  1. Tenant landlord / affordable housing
  2. Accessory structure/shed concern
  3. Sign violation
    • Temporary signs, banners, and a-frame
    • Signs on a commercial business
  4. Unpermitted commercial business
  5. Illegal home business
  6. Person living in...
    • Garage/shed
    • Trailer
  7. Unsecured pool
  8. Mosquito abatement, green pool, rodents
  9. Odor concerns
  10. Other

Animal Concern

  1. Barking dog
  2. Too many dogs or cats
  3. Dogs off leash
  4. License verification, vaccine, rabies
  5. Dead animals
  6. Other

Noise Disturbance

No Subcategory

Parking Complaint / Abandoned Vehicle

No Subcategory

Homelessness Concern

No Subcategory

Jollyman Dog off Leash Area Concern

No Subcategory

Other

No Subcategory

Reference Links

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